DSpa gift certificates are redeemable at both locations. Gift cards cannot be redeemed for cash. Gift cards are non-refundable. The value of a gift card will not be replaced if lost, stolen, destroyed, altered or used without your permission. Gift cards must be presented at the time of service. If you are the recipient of a gift card won or bid for at a charity event or fund-raiser, you must inform the Guest Services representative when you call to schedule your appointment.
For the consideration of our staff & other clients, we ask that you give us a minimum of 24 hours notice of a cancellation. If there are several absences for booked appointments, we will require a credit card for future bookings. Further absences may result in a 50% service charge.
Children are only permitted in the Spa area when they are having a service. They should be older than 12 years old and accompanied by an adult. For safety and insurance purposes, no children under 18 may accompany you while you are having service. We do not have the facilities to care for children. We love children, and we hope you understand, we cannot assure their safety in a professional enviroment. We also do not want to compromise the relaxing experience of our guests.
We regret that DSpa cannot be responsible for loss or damage of personal articles. We encourage all clients to keep valuables with them at all times.